Our UK Delivery Services
Free mainland UK delivery on all orders
For deliveries to Ireland and all other International deliveries, please view here.
Furniture Deliveries
After placing your order, the items are fully quality checked and passed to our dispatch team who will contact you to confirm your delivery date.
Our team will carry the furniture into your room of choice as a part of this family friendly delivery service, all we ask is that you ensure that we have clear access to the room and that any breakable items, for example, mirrors, have been removed or are protected. If you live in a flat, or have a property that we cannot easily access or park in front of, please discuss this with the Team in advance of the delivery day.
For certain regions of the UK (for example – Scotland), it is not possible to deliver using our Furniture Delivery Team. Where this is the case, your furniture will be sent on a palletised service to ensure it's safe arrival with you. We will agree the date of the delivery with you and we can arrange for the delivery company to call-ahead one hour beforehand. The carriers will deliver the furniture to your door, but are not insured to enter your property. You will therefore need to make arrangements to carry the items into your home and dispose of the wrapping materials.
Express Delivery
Our Furniture Delivery Team regularly visit all areas of the UK (save for Scotland), however, there are occasions when our customers require furniture on a 24 or 48 hour basis. Where this is required, and we do not have a scheduled run within this timescale, we can dispatch your furniture on a palletised service. Unfortunately, we cannot offer a timed service, but we can arrange for a delivery company to call-ahead one hour before.
Non-Furniture Orders
Look out for your confirmation of dispatch e-mail which will contain specific information regarding the shipping company and method used for your order.
Your order will be delivered on our Standard Delivery Service. Your goods will be delivered by an appropriate carrier within the timescale listed in the product advert. If an item is out of stock, we will contact you as soon as possible.
Certain items will be delivered directly by the manufacturer, if the manufacturer is unable to deliver within the expected timeframe due to stock or availability issues, we will contact you as soon as possible.
Upgrades
If you require delivery on a specific day, just contact us to let us know. Saturday deliveries attract a surcharge.
Highlands and Islands
Unfortunately deliveries to Islands and Highlands are not included in our free delivery service - please contact us for a specific delivery quote.